Car Park Volunteer

Our car park volunteers create a positive first impression with a warm welcome, helping all visitors get the best start to their visit. You’ll also help us provide a personalised thank you, leaving people with a positive lasting impression – even during our busiest times.

This role would suit people looking for a short-term volunteering opportunity at weekends and during school holidays, as well as those interested in getting more involved with Wimpole.

By getting involved, you could….

• Volunteer at a beautiful and inspiring location
• Enjoy new experiences and learn something new every day
• Let your personality shine
• Know you have made a difference to someone’s day out
• Gain experience and learn to new skills to enhance your CV (e.g. team work, customer service and organisational skills)
• Be part of a varied and enthusiastic team and form new friendships
• Support the work of the National Trust

You’d also be joining Europe’s largest conservation charity and the wider National Trust team proudly looking after 780 miles of coastline, over 250,000 hectares of land, over 500 historic houses, castles, ancient monuments, gardens, parks and nature reserves (including lighthouses, villages, pubs and a gold mine!). We are a unique charity welcoming millions of people each year and with a vision to open up places for the benefit of everyone, for ever. 

What’s involved?

·      Meeting with the Duty Manager at the start of your shift to understand the car parking requirements for the day.

·      Providing a warm welcome for every visitor, putting their needs first

·      Managing the parking of supporters’ cars on our busiest days in a safe and efficient manner.

·      Sharing information, answering questions and helping visitors get the most out of their visit. 

·      Ensuring the safety of both self and pedestrians at all times through effective traffic management and pedestrian route selection.

·      Giving personalised goodbyes and heartfelt thank yous

·      Multi-tasking across the car park to help us keep it looking fabulous, reporting anything that may need attention.

·      Keeping in touch with the wider team by two-way radio so you know what’s happening

·      Helping to make sure things run as smoothly as possible.

·      Looking out for ways to do the little things that make a big difference

·      Helping visitors get their bearings and informing on the best routes around the property depending on their needs

·      Being responsible for the setting up and taking down of relevant signage and cones in line with car park operating plans.

We want all our volunteers to feel welcome and to have an equally positive experience when volunteering with us. So, volunteers will:

• Be provided with the necessary induction, training, equipment and reasonable adjustments to do this role well and safely
• Be offered expenses to cover agreed travel costs between home and place of volunteering.
• Have remote access to support, news and rotas via our volunteer website

This role will suit you if you are …

• Available at weekends and during school holidays
• Looking for a short-term volunteering opportunity, either as a one-off or on a regular basis
• Someone who loves meeting people and being part of a team
• Looking for new experiences
• Wanting to be active and outdoors
• Someone who enjoys a busy environment
• Cheerful - even when a coach party has just arrived and it’s a little bit hectic

All National Trust volunteers will be asked to 

• Respect and uphold the National Trust values whilst volunteering with us

·     Complete training required of all NT volunteers and any role specific training

·     Adhere to relevant policies and processes including safeguarding, health and safety, and equality and diversity