Retail Assistant Volunteer - St Albans (Fleetville)

What will you be doing?

·        receiving donations and sorting, valuing, pricing, and displaying them

·        supporting the retail manager and assistant manager to cull and replenish stock regularly to keep displays fresh

·        using the cash till

·        providing excellent customer service and engaging with customers

·        encouraging customers to buy lottery tickets and sign up for Gift Aid

·        general housekeeping to keep the shop floor and back room clean and safe

·        using a steamer to refresh clothes and make them look their best

·        representing Rennie Grove Peace to the highest standards in appearance and respect for others

·        engaging with mandatory training

What are we looking for?

·        someone who enjoys working as part of a team in a busy shop

·        someone who is willing to learn new skills and engage in the training provided

- we welcome young people aged 14 and above

Training and support

·        you will be line managed by the retail manager or assistant manager in your shop

·        there will be some mandatory training that you will need to complete at the start of your volunteering with us and then refresher training will need to be done annually

·        your retail manager will organise other training specific to your role

·        this is a physically active role where you will be on the move most of the time

·        there is a risk assessment in place which we will go through with you at the start of your volunteering to ensure that we have an understanding of any additional support needs you may have, and we can discuss any reasonable adjustments that can be made to ensure you are able to fulfil the role safely 

·        your manager will arrange a review with you about 6 weeks after you start, to see how things are going