East Herts Family Centres - Community Ambassador

Community Ambassador Volunteer – As an FSS Volunteer Ambassador you will be supporting the Family Centre vision by attending sessions/ groups/local parent & Toddler groups in the community/events with your child and sharing information on the Family Centre Services, maintaining the link between the Family Centre and the community. This is a flexible opportunity that can be worked around family life/local groups/and events running.

Flexible role across East Herts

Choice of locations

Times - Flexible

Main Tasks could include:

•  Maintaining the connection between the Family Centre Service and act as a liaison between our service and families/the community.
• Regularly attend FSS groups and/or local Parent & Toddler groups in the community to signpost to and share information about the FSS service.
• Keeping up to date with the Family Support Service programme and share with families or groups.
• Encourage and support families to register with the service.
• Share your positive experiences of using the services and signpost families where appropriate.
• Share information of relevant topics such as early years, two-year funding or new courses and workshops we run with partners.
• Share social media content.
• Encourage families to sign up to the FSS newsletter and follow us on social media platforms.
•  Joining in at all groups and role modelling to others with your own child(ren).
• To promote YMCA Family Centre values & ethos.

FSS Groups includes:

• Meet and greet families upon arrival at the centre, ensuring all families feel valued and welcome and helping them to feel comfortable in the sessions.
• Help with set up and tidying e.g., setting up tables and chairs (light duties)
• Support the work of the FSS staff by explaining what happens in the sessions and getting all families to sign in on arrival.
• Engaging with families throughout the session
•  Helping with surveys, feedback, and child voice.
•  Will be given particular roles within the sessions.

Events Includes:

•  There are also opportunities to support FSS events in centres and within the community throughout the year.
• Will be given particular roles at events.
• Tasks may include some of those listed above.
• Other tasks agreed from discussion.

Marketing/Communication/Fundraising

• Championing the Family Centre through feedback, taking part in marketing campaigns. Activities may include case studies, photo shoots, filming and events.

This is a wonderful opportunity to make a difference and give back to the local community.

Skills, Experience and Qualities needed:

• Aged 18 or over.
•  Willing to undergo an enhanced DBS check.
• You need to have a friendly approach.
• Excellent communication skills
• Maintain confidentiality at all times
• The ability to work well in a team and unsupervised.

Support Offered:

• Training provided prior to starting role.
• Full induction into the service
• Ongoing support and supervision throughout role.