Rural Outreach Volunteers

We are looking for ambassadors to cover the villages around Royston (e.g., Barkway, Barley etc), and the Sandon/Wallington/Rushden/Therfield areas.

Duties and Responsibilities:

The following form the basis of what the role requires. Flexibility is needed according to location and the facilities available within each location.

• Forge links with local organisations, e.g. parent and toddler groups, local WI, village hall groups, parish councils.
• Attend local events to talk about Citizens Advice North Herts (CANH) and explain who we are, what we do and how our services can be accessed.
• Arrange informative talks on topics such as scams awareness, financial capability and energy bills.
• In association with the CANH Comms Team, access local media (e.g community magazines, websites and notice boards) to display posters and promotional material.
• Help improve our social media presence locally.
• Signpost clients when and where appropriate. 

Personal Skills and Qualities:

• Excellent verbal and written communication skills
• Friendly and approachable with a cheery, can-do attitude
• A desire to help people within your local community
• Experience of using social media desirable
• Ability to be self-motivated but also to work as part of a team
• Able to communicate with people at all levels
• Understanding of, and commitment to, the aims and principles of Citizens Advice and its equality and diversity policies 

What’s in it for you?

• Flexible role which can be done from either our Letchworth or Royston offices, or remotely from home
• Meet new people within our local rural communities and forge working relationships
• Build on valuable skills, such as communication
• Reimbursement of travel/parking expenses
• Work with a range of different people, independently and in a team
• Have a positive impact in your local community
• Boost your CV 

Valuing inclusion 

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBTQ+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.