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Central London Community Healthcare NHS Trust

Central London Community Healthcare NHS Trust

Non-profit or charity

About

At Central London Community Healthcare NHS Trust, we provide community health services to more than two million people across eleven London boroughs and Hertfordshire. Every day, our professionals ...

HealthWellbeingCommunity & family
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SPA Project Volunteer

SPA Project Volunteer

Long term role · 3–4 hrs/Week · Starting from 18 Nov 2024
Bucknalls Ln, Watford WD25, UK
HealthWellbeingCommunity & family
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Central London Community Healthcare NHS Trust
#88424
Scan me or visit www.govolherts.org.uk/o/Central-London-Community-Healthcare-NHS-Trust/opportunities/SPA-Project-Volunteer/88424 to join

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Summary

Make a difference! Volunteer with the Single Point of Access team. The team call patients about appointments, answer questions, and help with clinic schedules.

Detailed description

Make a difference! Volunteer with the Single Point of Access team. The team call patients about appointments, answer questions, and help with clinic schedules. They're looking for help to gather telephone feedback from patients of the service to evaluate customer services and practices and help continuously improve the service.


Help the SPA Team

  • Call patients to find out how they feel about the service.
  • Collect the patients feedback on a template that will be provide

Gain Valuable Skills

  • Communication skills
  • Empathy and patience
  • Problem-solving skills
  • Administrative skills
  • Teamwork

Desirable Qualities

  • Excellent communication
  • Empathetic & patient
  • Respectful & discreet
  • Reliable & collaborative
  • Minimum 6 months commitment
  • DBS Required


What volunteers need😇 Disclosure and Barring Service

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

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About Central London Community Healthcare NHS Trust

At Central London Community Healthcare NHS Trust, we provide community health services to more than two million people across eleven London boroughs and Hertfordshire. Every day, our professionals provide high-quality healthcare in people's homes and local clinics, helping them to:
Stay well
Manage their own health with the right support
Avoid unnecessary trips to, or long stays in, hospital

We support our patients at every stage of their lives, providing health visiting for new-born babies through to community nursing, stroke rehabilitation and palliative care for people towards the end of their lives.

Our vision: Deliver great care closer to home.

Our mission: Working together to give children a better start and adults greater independence.
See more opportunities by Central London Community Healthcare NHS Trust