IT technician and support

Cloud Systems - Cloud Systems Admin

- Maintain website(s), technical not content

- Maintain email and user accounts

- Maintain Google Workspace

- Maintain and develop Booking and Crewing Systems 

- Manage Google Drive usage

Physical Systems - Visitors Centre / Office Admin

- Telephone(s)

- Printer(s)

- LCD Screens

- Keyboards 

Support - Support Admin

- Train users on how to use systems

- Help with users’ own machine settings where appropriate

• To have an understanding of Google Workspace,
• A good knowledge of spreadsheets
• To be able to work on own initiative 
• To have a good knowledge of script / coding, optional
• To be able to work as part of a team.
• To be able to provide training documents and training sessions.
• To be able to communicate effectively.

About volunteering for Waterways Experiences

You would be joining a highly motivated and friendly team of over 150 regular volunteers. The largest group are those who undergo special training to act as boat crew or skipper for our year-round day trips offered to disability groups and the general public. About a third of these volunteers also undertake ‘back office ‘ functions such as client bookings, membership administration, crew allocations, marketing, finance, IT etc. These roles are divided amongst dedicated teams, each with its own leader. We have a formal volunteer agreement which explains what you can expect of Waterways Experiences and what we expect of volunteers.  

If you think you might be interested in this role, please fill in basic details about yourself on our Volunteer Expression of interest form on our Waterways Experiences website, and we will contact you within 7 days to arrange an informal chat at our boat base, ideally on a Wednesday if convenient for you. 

We welcome volunteers from all backgrounds and age groups (minimum age 16 years old).