Retail Assistant

Willow is the only national charity working with seriously ill young adults aged 16 to 40 to fulfil uplifting and unforgettable special days, breaks and treats.

At Willow, we believe that all seriously ill young adults should have a day, break, experience or treat, to remember with the people they love. By delighting our retail customers, you will give thousands of families across the UK a reason to smile.

What’s involved?

As a key part of our shop team, you can be involved in all or some of the following activities:

• Designing window displays and visual merchandise in the store that turns heads and hearts – and opens wallets
• Keeping the shop floor looking good – and the products attractive
• Sorting and preparing stock, ready for the shop floor
• Helping customers have such a great experience in store, they keep coming back
• Handling life-changing cash on the tills

How long and how often?

• We are ideally looking for an ongoing commitment of at least 2 hours a week and on regular days of the week if possible.
• Our shop hours are Monday-Saturday (and occasional Sundays), 9am–5pm but we can be flexible around your availability with whichever days and hours you can do.

Do any of these sound like you?

• You love communication and making people feel welcome
• You get excited about organisation
• You have an eye for detail
• You have a passion for fashion
• You enjoy being creative
• You work well in a team and independently

What can you expect from us?

• Job satisfaction knowing that your input creates special memories for seriously ill 16–40-year-olds across the UK.
• Being part of a fun and enthusiastic team.
• Full training and support in all aspects of the role.

What we will provide to volunteers

🤝 Extra support