Community Transport Office Admin Volunteer
Long term role · 4 hrs/Week
2 Walsworth Road, Hitchin, SG4 9SP, United Kingdom
Reading & WritingDrivingCoordinationMarketing & CommunicationsAdministrationSocial contactITEnglish
Social justiceWellbeingOlder people
Contact person
Jon BrownAsk Jon a question
North Herts & Stevenage Community Transport Service
#48989
Scan me or visit www.govolherts.org.uk/o/North-Herts--Stevenage-Community-Transport-Service/opportunities/Community-Transport-Office-Admin-Volunteer/48989 to join
Scan me or visit www.govolherts.org.uk/o/North-Herts--Stevenage-Community-Transport-Service/opportunities/Community-Transport-Office-Admin-Volunteer/48989 to join
Summary
The Community Transport team are really keen to recruit an Office admin volunteer to assist our wonderful service at our Hitchin office on a Friday morning.Detailed description
Friday mornings tend to be a busy time for our service, and we would really appreciate your help with the following:
· Taking and recording transport bookings over the telephone
· Logging transport bookings onto the Optimise booking system
· Assisting with calling clients to confirm driver details
· Assisting with drivers weekly availability information
· Assisting with general enquiries and queries from clients
· Support with our publicity and raising awareness of our service
Skills experience and qualities needed:
· Good, clear telephone manner
· Patience
· Friendliness
· Computer skills
What we will provide to volunteers
💸 Reimbursement of costs🤝 Extra supportAbout North Herts & Stevenage Community Transport Service
The North Herts & Stevenage Community Transport service helps to solve transport problems for residents across North Herts & Stevenage. The service uses a dedicated team of volunteers who all use their own cars in their free time to transport local people to their required destination. The Volunteer Drivers are paid a mileage rate to cover the distance they travel which is currently paid at 45p per mile.
Managed by North Herts & Stevenage CVS, the service is aimed at individuals, both elderly and young who have difficulty using other passenger transport. This may be because of age, frailty, a disability or other mobility problems - or simply because there is no alternative form of passenger transport available. The service can take residents to a range of health and medical appointments at hospitals, to vaccinations, doctors and also to day centres and clubs..
Managed by North Herts & Stevenage CVS, the service is aimed at individuals, both elderly and young who have difficulty using other passenger transport. This may be because of age, frailty, a disability or other mobility problems - or simply because there is no alternative form of passenger transport available. The service can take residents to a range of health and medical appointments at hospitals, to vaccinations, doctors and also to day centres and clubs..