Community Transport Office Admin Volunteer

Practical details
Volunteering • Long term role
Contact person
Jon Brown
Provided
#48989
Scan me or visit www.govolherts.org.uk/o/North-Herts--Stevenage-Community-Transport-Service/opportunities/Community-Transport-Office-Admin-Volunteer/48989 to join
The Community Transport team are really keen to recruit an Office admin volunteer to assist our wonderful service at our Hitchin office on a Friday morning.
Friday mornings tend to be a busy time for our service, and we would really appreciate your help with the following:
· Taking and recording transport bookings over the telephone
· Logging transport bookings onto the Optimise booking system
· Assisting with calling clients to confirm driver details
· Assisting with drivers weekly availability information
· Assisting with general enquiries and queries from clients
· Support with our publicity and raising awareness of our service
Skills experience and qualities needed:
· Good, clear telephone manner
· Patience
· Friendliness
· Computer skills
Related to
About North Herts & Stevenage Community Transport Service
The North Herts & Stevenage Community Transport service helps to solve transport problems for residents across North Herts & Stevenage. The service uses a dedicated team of volunteers who all use their own cars in their free time to transport local people to their required destination. The Volunteer Drivers are paid a mileage rate to cover the distance they travel which is currently paid at 45p per mile.
Managed by North Herts & Stevenage CVS, the service is aimed at individuals, both elderly and young who have difficulty using other passenger transport. This may be because of age, frailty, a disability or other mobility problems - or simply because there is no alternative form of passenger transport available. The service can take residents to a range of health and medical appointments at hospitals, to vaccinations, doctors and also to day centres and clubs..
The organiser has marked this opportunity as filled. Applications are closed. You can find other volunteering opportunities here.
