Community Transport Office Admin Volunteer

Community Transport Office Admin Volunteer

Long term role · 4 hrs/Week
2 Walsworth Road, Hitchin, SG4 9SP, United Kingdom
Reading & WritingDrivingCoordinationMarketing & CommunicationsAdministrationSocial contactITEnglish
Social justiceWellbeingOlder people

Contact person

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North Herts & Stevenage Community Transport Service
#48989
Scan me or visit www.govolherts.org.uk/o/North-Herts--Stevenage-Community-Transport-Service/opportunities/Community-Transport-Office-Admin-Volunteer/48989 to join

Summary

The Community Transport team are really keen to recruit an Office admin volunteer to assist our wonderful service at our Hitchin office on a Friday morning.

Detailed description

Friday mornings tend to be a busy time for our service, and we would really appreciate your help with the following:


·        Taking and recording transport bookings over the telephone

·        Logging transport bookings onto the Optimise booking system

·        Assisting with calling clients to confirm driver details

·        Assisting with drivers weekly availability information

·        Assisting with general enquiries and queries from clients

·      Support with our publicity and raising awareness of our service


Skills experience and qualities needed:

·        Good, clear telephone manner

·        Patience

·        Friendliness

·        Computer skills

What we will provide to volunteers

💸 Reimbursement of costs🤝 Extra support

Getting there

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About North Herts & Stevenage Community Transport Service

The North Herts & Stevenage Community Transport service helps to solve transport problems for residents across North Herts & Stevenage. The service uses a dedicated team of volunteers who all use their own cars in their free time to transport local people to their required destination. The Volunteer Drivers are paid a mileage rate to cover the distance they travel which is currently paid at 45p per mile.

Managed by North Herts & Stevenage CVS, the service is aimed at individuals, both elderly and young who have difficulty using other passenger transport. This may be because of age, frailty, a disability or other mobility problems - or simply because there is no alternative form of passenger transport available. The service can take residents to a range of health and medical appointments at hospitals, to vaccinations, doctors and also to day centres and clubs..